General conditions of sale

The present conditions of sale are concluded on the one hand by the company Usine Emilie Patine, via the website www.emilie-patine.com, EURL capital of 500 euros whose head office is located at 69 rue Saint-Nicolas, 78600 Maisons- Laffitte registered in the commercial register under number 824 057 145 hereinafter referred to as “Emilie Patine Factory” and on the other hand, by any natural or legal person wishing to make a purchase via the website of www.emilie-patine.com hereinafter referred to as “the customer”.

Subject:

These terms of sale are intended to define the contractual relationship between Usine Emilie Patine and the customer and the conditions applicable to any purchase made through the merchant site www.emilie-patine.com that the customer is professional or individual.

The acquisition of a good or a service through the site www.emilie-patine.com implies an unconditional acceptance by the customer of these conditions of sale.

These conditions of sale will prevail over all other general or special conditions not expressly approved by Usine Emilie Patine.

The Emilie Patine Factory reserves the right to modify its sales conditions at any time. In this case, the applicable conditions will be those in force on the date of the order by the customer.

Products:

Be advised: Emilie Patine’s factory products are personalized and can not be returned.

The products are accompanied by a description of the proposed article. The description is sufficiently detailed to allow the customer to evaluate the product adequately. The photos are a reliable representation of the product in its raw state. It is not possible to provide pictures of the finished product because each order is unique.

The customer must provide information regarding the choice of patina (customization) that will be validated by Usine Emilie Patine.

Products and services are offered within the limits of available stocks.

Execution and implementation:

Emilie Patine factory must take the greatest care in the production and sending of orders as well as the evaluation of product customization requests, as well as their delivery.

Emilie patine factory must collect information for product customization. If, as a result of this information, Usine Emilie Patine has not collected sufficiently accurate information, it is entitled to refuse an order and will notify the customer who will be reimbursed.

The order must be shipped within 30 days from the validation of the customization (patina) of the product.

Prices :

The prices listed on the site are prices in euros all taxes included excluding delivery costs.
Factory Emilie Patine reserves the right to modify its prices at any time and without notice, it is understood that the applicable price is that appearing in the catalog the day of the order.

Geographical area:

The online sale of the products presented on the site is reserved for buyers who reside in France, Dom-Tom or Monaco and in all countries of the world, with the exception of those who are not served by our carrier.

Orders :

Customer orders can be made via the website www.emilie-patine.com
Customers wishing to purchase a product on the site www.emilie-patine.com must first carry out certain procedures:

  • If he is already a customer, enter his username and password that were sent to him during his first purchase
  • If not, complete the identification form with all its customer details (Name, First name, Address, Phone number, E-mail)
  • Choose the product (model, quantity) complete the information about customization (patina) and delivery
  • Accept these general conditions of sale
  • Choose your payment method, confirm your order and pay

The order will be definitively accepted by Usine Emilie Patine after validation of the payment. This acceptance can take a few minutes for a customer who has already made purchases and has already been validated for a few days in case it is a new customer.

The confirmation of the order entails the acceptance of the present conditions of sale, the recognition of having perfect knowledge of it and the renunciation to take advantage of its own conditions of purchase or other conditions.

All data provided and the recorded confirmation will be worth proof of the transaction. Confirmation will be worth signing and acceptance of transactions.

Emilie patine factory will communicate by e-mail the confirmation of the registered order.

Emilie patine factory reserves the right not to honor an order in case of litigation in progress with a customer.

Availability:

The availability of the product is indicated on the site at the time of the order. Emilie patine factory is committed to honor orders only within the limits of available stocks. In case of unavailability of a product at the time of preparation of the order in our warehouse, Usine Emilie Patine undertakes to inform the customer by email as soon as possible. In this case, depending on the customer’s request, the order will either be retained and processed as soon as the product is available again, or canceled and the corresponding amount reimbursed.

Warranty:

All products supplied by Usine Emilie Patine benefit from the legal guarantee provided by articles 1641 and following of the Civil Code.

All complaints must be made by email to the following address emilie.patine@gmail.com within thirty days after delivery.

Responsibility :

Factory Emilie Patine, in the process of selling online, is held only by an obligation of means; it can not be held liable for any damage resulting from the use of the Internet network such as loss of data, intrusion, viruses, break of the service, or other involuntary problems.

Intellectual property :

All elements of the site are and remain the intellectual and exclusive property of Usine Emilie Patine.
Nobody is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site that are software, visual or sound.

Personal data:

In accordance with the law relating to data, files and freedoms of January 6, 1978, the information of a personal nature relating to buyers may be subject to automated processing.
Emilie Patine reserves the right to collect information about the buyers including by using cookies, and if it wishes, to transmit to the business partners the information collected.
Customers may oppose the disclosure of their details by notifying Usine Emilie Patine. Similarly, users have a right to access and rectify data concerning them, in accordance with the law of January 6, 1978. The automated processing of information, including the management of e-mail addresses of users of the site has been declared to the CNIL registered under number 1251770.

Archiving – Proof

Emilie patine factory will archive the purchase orders and invoices on a reliable and durable support constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.
The computerized records of Emilie Patine Plant will be considered by the parties as proof of communications, orders, payments and transactions between the parties.

Litigation :

The present conditions of sale on line are subjected to the French law. In case of dispute, jurisdiction is assigned to the competent courts of Paris, notwithstanding plurality of defendants or warranty claim.